Wednesday, January 28

Mastercard needs a good spanking!

AKA Jac is mad...

Ok, rant time. Jo and I only have one bank in America. I mean, there's not much point having multiple credit cards, fees etc... Or so I thought. I got a call from the bank a couple of weeks ago to say there's been a breech at mastercard and some card information has been compromised so they're canceling my credit card and reissuing a new one. Ok, I was a bit pissy but it seemed fair. No online spending until the new one arrives shouldn't be too much of a problem, right? Actually, it has been more of a pain than I thought because I use the card to book work travel and instead I've had to use the incredible convoluted approved travel agent system. And it has been more than 2 weeks and I still don't have the new card.

But it gets worse. Last week they called me again to say that my debit card was also compromised and they were canceling that too. Wait, now I have no cards? So I'm stuck either relying on Josie to pay for things like groceries, or I have to write checks! *shudder* And still no credit card, so no clue when the new debit card will appear!

But wait, it gets even worse. Yesterday they called Jo and canceled her card! I kid you not. We are completely cut off from our bank accounts, at least plastically. Argh! I feel like I'm living in the dark ages. How the frack are we supposed to help the struggling economy if we can't use either of our accounts?? At least the beloved had the foresight to withdraw some cash.

*%#!&%

6 comments:

Mothersupex said...

How horrible, it's hard to imagine but when you think of how often you use cards, and the account adds up, before you know it. We were only talking about perhaps just withdrawing some cash, to give our cards a rest, but none at all.......make thing very uneasy. Perhaps it will happen here as we, and I guess many others, also have Mastercard. Wonderful Jo saves the day again:-]

Jennifer Harris said...

Did you call the bank to verify that all of this was actually happening and not a phishing scam? We've been dealing with identity theft for 8 years now and never trust bank, loan or credit card notices that are given to us either by phone or email. We always take down the info and then call our bank or credit card company directly to verify that a change has been made to our accounts. We're seriously paranoid when it comes to this stuff.

Jac said...

Heh, yeah I called the bank straight away. The give away was that they didn't ask for any details from us. Sadly it is for real, and so far everyone I know who banks with then has received the same call. What a nightmare!

And great to see you here!

Big A said...

What a pain! I'm sure they gave you all sorts of promises about how they were expediting the issue of the new cards. Somehow that never seems quite as urgent as catching up with you when the payments are behind.

Dumblond said...

WTF! That would just annoy the crap out of me. I hope you get it straightened out.

CupKate said...

Pooey ducks! How annoying! I am having cash flow issues too - centrelink suspended everything when I asked if I should tell them I'm engaged. They don't have a concept of non-de facto engaged status that is financially independent... good thing I have people to visit for meals in Launceston as my cash isn't going to stretch much past a bond. I've restrained from a whole blog post on the issue as they might find it and us it against me somehow!
Goodluck fighting the financial institution for your rightful piece of magnetic plastic!